Three Things The CFBP Has to Get Right When It Comes to Debt Collection

By Charlene Crowell (NNPA Newswire Columnist) When it comes to consumer complaints on credit and lending, debt collection generates more criticism than any other industry. This $13 billion industry makes profits by pursuing at least 77 million consumers each year. Many of the aggressive tactics Read More


Black Consumers Remain Strong Supporters of Dodd-Frank

By Charlene Crowell NNPA Columnist   A recent consumer survey shows that support for financial regulation, including the Dodd-Frank Wall Street Reform Act and the Consumer Financial Protection Bureau (CFPB), is strong. Nearly five years after America’s financial meltdown, a nationwide summer survey of likely Read More