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AutoNetwork Reports 113
AutoPacific’s 2016 Vehicle Satisfaction Awards
Some of the key takeaways are:
• These awards are the results of owner responses to AutoPacific’s New Vehicle Satisfaction Survey
• The survey has over 65,000 respondents
• Korean brands are the top scoring brands – ahead of European, domestic and Japanese brands
• Nissan has the most wins with four Nissan vehicles Best in Class
• Kia, Mercedes-Benz and Chevrolet have three wins apiece
• The Cadillac Escalade is the top scoring vehicle in the 2016 research scoring the highest score EVER
• General Motors has seven wins across three brands – Chevrolet, GMC and Cadillac
• The top brand overall is Tesla – a single vehicle brand – for the second year in a row
• The top popular brand is Kia. Only luxury brands are rated higher – Tesla, Mercedes-Benz, Lexus and Lincoln
• The mid-size Kia Optima is the Best in Class Mid-Size car. It is third overall, behind Escalade and S-Class
• Luxury SUV is the top scoring product segment with Premium Luxury Crossover SUVs next
• Acura improved by fourteen positions from 2015
• Porsche improved by 10 positions from 2015
• Subaru improved by 10 positions from 2015
• Ford dropped fifteen positions from 2015
• Jaguar dropped thirteen positions from 2015
• Volkswagen dropped eleven positions from 2015
• Buick dropped ten positions from 2015
• Ford and FCA have no winners this year