Technology
T-Mobile Changes Data Throttling Notification
An Oct. 19, 2012, file photo is of a T-Mobile store in New York. The Federal Trad Commission Tuesday July 1, 2014, is alleging that T-Mobile USA, Inc., made “hundreds of millions” of dollars off its customers through bogus charges. (AP Photo/Mark Lennihan, file)
(CNN Money) – The mobile carrier has agreed to change the way it handles customers who hit monthly data limits, the Federal Communications Commission announced.
When customers hit those limits, T-Mobile allows them to continue to use data, but at reduced speeds. T-Mobile will be more upfront with customers about those reduced speeds, the FCC said.
Until now, T-Mobile (TMUS) has given customers speed information for its overall network, rather than the actual speed they’re receiving.
The FCC said that’s confusing.
